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Court denies request to dismiss case involving flight refunds, Canadian Transportation Agency
Airline unions ask Ottawa for $7B in loans to boost industry In its application, Air Passenger Rights also asked the court to prohibit members of the regulator from dealing with passenger complaints about refunds, arguing that a reasonable apprehension of bias exists based on the agency’s statements.Justice Wyman Webb said in a ruling Friday that the advocacy group “should not be deprived of its argument… related to the reasonable apprehension of bias” and dismissed the regulator’s request to toss the case.Consumer advocates and passengers have argued that agency precedent and contract law grant customers the right to reimbursement for hundreds of thousands of flights that were paid for but never took off.“We are very pleased with the