Tony Staffieri: Latest News

Rogers says it will be compensating customers with the equivalent of five days of service in response to last week’s major outage, calling it a “first step” in restoring trust with Canadians.

Rogers Communications’ network outage on Friday left consumers and businesses without service for nearly a full day — and now they’re looking for compensation.

Rogers Communications has apologized for a serious network outage that disrupted service for more than 10 million Canadians. The “network system failure” was caused by a maintenance upgrade, he says.In an interview with Global News, Tony Staffieri said there was “a maintenance upgrade in our core network, and that caused our routers to malfunction.”As a result, some “routers erroneously flooded the network with traffic.” Rogers says wireless services restored for ‘vast majority’ as mass outage drags on Staffieri said the corporation has come to the conclusion that this series of events caused the serious network outage after deploying “hundreds and thousands” of people to work on the problem, including some from “around the world.”He confirmed the outage hit more than 10 million customers.The outage, which persisted throughout most of Friday, impacted cellular and internet services across Canada, bringing major sectors from banking to government services to a halt.Rogers did not acknowledge the issue until just before 9 a.m.

Rogers Communications Inc.’s acquisition of Shaw Communications Inc.’s broadcasting services, but will force the company to meet a series of conditions it laid out Thursday.The approval from the broadcasting regulator is the latest of several hurdles Rogers must clear as it tries to close the $26-billion deal it signed in March 2021 that will see it acquire 16 cable services based in Western Canada, a national satellite television service and other broadcast and television services.“The commission is of the view that the application, subject to the modifications … is the best possible proposal given the circumstances and that this transaction would not diminish the diversity of voices in Canada,” the report reads.