India city Delhi hospital covid-19 sanitizer travelers India city Delhi

Covid-19: Check in to the future of hospitality

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While the economy has been in lockdown mode, India’s major hotel chains have been quietly preparing for the brave new world of post-pandemic travel It seems like it was just yesterday.

Exiting the airport in Delhi, my suitcase had been plied out of my fingers by the chauffeur the moment I had identified myself.

Hopping into the vehicle, I instinctively reached for the cold towel. At the hotel, a staffer made polite conversation as I sipped on an espresso and filled out the check-in form.

My bags made it to my room before I did. When I think of what my next hotel stay may look like, I can be certain it will distinctly different. “No welcome aarti and teeka—going forward a sanitizer shot for the guest’s hands is the best welcome," says

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