Prince William has been secretly manning a helpline for people in crisis. The Duke of Cambridge has joined more than 2,000 volunteers who have trained to help people using the UK’s first round-the-clock text messaging service, Shout 85258.
William and wife Kate marked the service's first anniversary by speaking to some of its volunteers via video call, with the Duke saying: "I'm going to share a little secret with you guys, but I'm actually on the platform volunteering." Kate has also been helping others and has taken part in "check in and chat" calls with those self-isolating or vulnerable as part of the Royal Voluntary Service's NHS Volunteer Responders scheme.