AIIMS said, "Roll out of phase II of OPD consultation in Rajkumari Amrit Kaur (RAK) OPD during the COVID-19 pandemic. In continuation with the decision of the administration to resume OPD services from June 25, the Director, AIIMS has desired to roll out the second phase of resumption of OPD services, whereby patients (new and old) can book direct physical appointments directly for each department."The circular stated, "Patients can book appointments through the Online Registration System (ORS) or Interactive Voice Response (IVR) system.