embrace new learning and prepare for the next inevitable crisis.For example, COVID-19 has accelerated much-needed change, such as the digital and technological transformation that many healthcare organizations were trying to actualize before the crisis.But healthcare leaders still find themselves in a precarious position due to considerable revenue loss.
The American Hospital Association predicts that the financial strain on hospitals and health systems due to lower patient volumes "will continue through at least the end of 2020" -- a likely total loss of $323 billion in 2020.Gallup has conducted research in the field of healthcare for decades, including just before and during the pandemic.