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GCCs use automation to increase biz during covid

India outbreak pandemic innovations
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Mint’s CXO Dialogues webinar on Global Capability Centres: Future Re-imagined, Now.India is home to around 1,700 GCCs/GICs, a massive 50% of all such centres globally.

GCCs employ more than 1 million people in India, accounting for a fourth of the 4.3 million-strong tech employment base in the country, generating a total economic value of around $28.3 billion in 2019-20.Covid has prompted global MNCs to reassess their business and tech preparedness, identify customer needs and implement innovative solutions to drive higher productivity.

This is where GCCs are evolving from being centres of cost optimization to profit generators through the effective use of automation.“We have been discussing ways to implement efficient cost models.

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United States
United States
Cases: 46 252 513
Deaths: 750 423
Recovered: 0
India
India
Cases: 34 321 025
Deaths: 459 652
Recovered: 0
Brazil
Brazil
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Deaths: 608 235
Recovered: 0
United Kingdom
United Kingdom
Cases: 9 215 683
Deaths: 141 607
Recovered: 0
Russia
Russia
Cases: 8 494 589
Deaths: 237 619
Recovered: 0
Detail statistic
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