coronavirus restrictions. Instances of verbal abuses and no shows have been reported by almost all hospitality businesses across the country.
With many premises operating with less staff and some with less experienced workers, industry bosses have pleaded with customers to be considerate and patient with them.
Graham Chalmers, who runs Radisson RED in Glasgow, launched the Be Kind to Hospitality campaign to make people think of the feelings of staff in the trade.
He explained that many workers are experiencing stress and anxiousness due to the ever-changing rules in hospitality.Graham said: "Please be patient and be kind.