Airline passengers who are hoping for a refund for cancelled flights impacted by COVID-19 can request a chargeback on their credit card, but it may not be easy.
Consumer Matters reached out to three major credit card companies asking if impacted cardholders who do not wish to accept a travel voucher, could initiate a dispute/chargeback.
Here are their responses: “We are opening disputes with airlines and travel providers at the customer’s request. But we are not processing chargebacks if the airline is able to provide documentation that it is providing reparation to their customer through credits for future travel.