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RIC Panel Discussion: Engaging Members in Plan Governance During COVID-19
Thursday, September 17, 2020 12:30-1:45 PM ETRegister for the eventIn 2019, Resources for Integrated Care (RIC) hosted a webinar series on engaging members in plan governance, recruiting and supporting members to participate in governance structures, and gathering member feedback. RIC then launched the Integrated Care Community of Practice (ICCoP), a learning community of health plans seeking to incorporate meaningful member feedback into their governance structures. Health plans face additional challenges to effective member engagement due to COVID-19, but the pandemic also presents opportunities to re-examine meeting structures, strategies, and recruitment.