‘This is very good news’: Quebec welcomes Ottawa’s stricter COVID-19 travel requirements While hotels have received limited support in some parts of the country, there is another group of key players in the travel industry that say they still have been left in the dark: travel agents.Isabelle Marchand, a franchise owner of the Voyage Vasco travel agency in Sainte-Agathe, Que., said it has been challenging keeping customers up-to-date on changing regulations on pre-arrival tests, post-arrival quarantine and other restrictions when agencies themselves have had to find out about any updates through the media, as they happen.[ Sign up for our Health IQ newsletter for the latest coronavirus updates ]While few travel agents have made much.