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An United fan asked for a refund to his exec hospitality membership because of Covid - it isn't happening

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hereThe fan, who also argued the club was saving the cost of food provision, escalated his complaint at Old Trafford.He was told that in seasons where the number of games played was more than expected - cup runs, replays and European ties - there was no additional charge, so there would be no rebate when there were less fixtures.United added it was under no obligation to make any refund and the 10 per cent was a 'gesture of goodwill' to Executive Club members for their support.The fan, however, referred his complaint to the office of the Independent Football Ombudsman (IFO), established by the FA, the Premier League and the English Football League.It's the final stage for the adjudication of complaints which have not been resolved within.

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