The forecasts the platforms make are used to take decisions on giving out protective gear, reopening the economy NEW DELHI : coronavirus, coronavirus pandemic, covid-19, Analytics, technology, data, Uttar Pradesh government When a query related to covid-19 reaches the Haryana government’s call centres, it triggers a series of automated steps that help the state make technology-assisted decisions on handling the epidemic and reopening the economy.
The calls are first converted to text before a natural language processing (NLP) algorithm analyses them. The platform built by EY tries to identify keywords categorized into issues such as food supply, transport and labour, and maps them to the state departments responsible for handling them.