largely immutable in refusing to issue cash refunds for cancelled flights.Passengers are offered future travel vouchers and options to convert to loyalty air miles.
Airlines’ immediate focus is on financial survival, arguing that returning passengers money for cancelled flights would cause a financial catastophe.This response is perplexing and unfair to passengers and passenger rights advocates who have mounted a vociferous social media campaign, class-action lawsuits and petitions.
Yet pressure seems futile as passengers continue to struggle to get cash refunds. You need the money to pay your mortgage? Buy food?
Sorry, airlines say they need your money to survive.Why are airlines not responding to customer demands for refunds? They seem.