The process ensures highest level of hygiene and sanitisation across all its showrooms for the safety of its customers and employees NEW DELHI : The country's largest carmaker Maruti Suzuki India (MSI) on Wednesday said it has put in place a comprehensive standard operating procedure (SoP) for its dealerships across the country amid COVID-19 pandemic.
The process ensures highest level of hygiene and sanitisation across all its showrooms for the safety of its customers and employees, MSI said in a statement.
The COVID-19 SoP designed by the company encapsulates all the facets of customer interactions, MSI said. From the time a customer walks into the showroom till the final delivery of the vehicle, all processes have been scientifically