Sameer Nigam speaks about turning profitable, synergies with Flipkart and operations during pandemic Bengaluru: Since the start of 2020, the digital payments industry hasn't had it easy.
The slashing of transaction fees of payment firms for unified payments interface (UPI) and RuPay transactions, and then, the ongoing covid-19 crisis and lockdown has further put the brakes on the growth of digital payments.
Fintechs are now looking at alternatives to cover on lost revenues. Flipkart’s digital payments arm PhonePe is also seeing an impact, but believes that the bet on its O2O (Offline-to-Online) strategy is paying off.
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