Telehealth Ontario, a phone service to access over-the phone medical advice, continues to be plagued by problems amid the growing COVID-19 outbreak.
On Monday, Health Minister Christine Elliott announced the government was immediately adding 130 nurses to increase capacity as the service is flooded with calls. “By immediately expanding Telehealth’s resources, we can significantly reduce the time it takes for Ontarians to receive the information they need to stay safe and healthy,” Elliott said Monday.
I tried to get a hold of telehealth yesterday for my sick kid. I tried from 10:00am every 5 mins. Finally, got “in line” at 5:30pm.