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After virus fades, service industries may be changed forever

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www.clickorlando.com

WASHINGTON – For years, personal trainer Amanda Tikalsky didn’t have to worry much about her job. The U.S. economy’s record-breaking 11-year expansion offered security to service workers like her.

Then came the coronavirus, which closed the Milwaukee athletic club where she worked for 15 years. She scrambled to organize online exercise sessions to keep money coming in.

About 25% of her clients made the jump with her. "It’s an adjustment for everybody,’’ she said. “We are used to being face to face." But even when the virus threat is gone, Tikalsky predicts that many customers will continue to exercise from home.

The shutdown is also likely to change her own shopping habits. She has a new appreciation for the ease of buying groceries online.

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