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Airlines aren’t making it easy to use covid credits

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Also read How Indians lived online during 2020Travel credits, officially called electronic travel certificates, can be used for multiple trips until you use up the full value.

Not so with flight credits. Starting March 3, flight credits became one shot—if you rebook for a trip less expensive than your original ticket, United pockets the difference.

And guess what happens with credits and certificates if your new trip is more expensive than the original: United charges you the difference.Confused?

Frequent flier Karen Moraghan was when she ended up with a $1,200 United flight credit and tried to use it on a $700 rebooking, only to learn she’d lose the remaining $500.“I was just flabbergasted," says Ms.

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