MUMBAI: Telecom operator Bharti Airtel has acquired a strategic stake in Voicezen an early stage startup focused on conversational artificial intelligence (AI) technologies.
Gurgaon-based Voicezen has been working on developing advanced solutions that leverage machine learning, AI, speech to text, and voice technologies to offer real-time analytics to help brands serve customers better.
The investment size was not disclosed. Last month, Vodafone Idea, announced the launch of VIC, an AI-powered digital customer service and support virtual assistant for its customers.
Rival Reliance Jio has recently collaborated with Facebook-owned Whatsapp to enable retail services through the messaging app.
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