AMARAVATI : The Andhra Pradesh National Health Mission portal has integrated the IBM Watson virtual agent to help the residents quickly get answers to their queries about Covid-19.
The chatbot is designed to understand and respond to common questions about Covid-19 in English, Telugu and Hindi, IBM said on Thursday.
The virtual agent is deployed in a web browser and it is built in a way that it safeguards the privacy of the users, the company added. "While the government is putting all resources available at its disposal to use, efforts like these go a long way in helping citizens meet their information needs," Bhaskar Katamneni, Mission Director, National Health Mission and Commissioner of Health, Medical and Family Welfare Department,