Like many good causes, the Citizens Advice Bureau West Lothian was hit hard by the pandemic.The charity had to close the doors of all of its offices in March last year - but that didn’t stop volunteers giving out free, confidential, impartial advice to local people.And the service quickly transitioned to offering its service by telephone and online.CAB is now getting back to gradually offering more face-to-face services to people across West Lothian.CEO Karen Nailen said adapting to the covid restrictions was no mean feat.She said: “It was quite an operation.
We had to quickly ferry all our equipment from the office to our adviser’s homes and in some cases we had to install better connections for them, and we also had to strengthen our