A loving grandma had to say goodbye to her family on the phone as she lay dying in a critical care ward after contracting coronavirus.
Doctors warned the family of Jane Jay, 75, that they were "100%" certain she wouldn't recover from COVID-19. The former social worker from Ixworth in Suffolk was described as "vibrant, larger than life and full of fun" by her family.
Her son Alex, 52, was the only person allowed to visit her after she was admitted to West Suffolk Hospital in Bury St Edmunds last Wednesday.
The IT consultant had to wear protective clothing including a mask, rubber gloves and a visor when he visited her before she died on Tuesday.