Burlington mother prepaid $3,300 to a school tour operator so the teen could participate in a one-week adventure trip to London and Amsterdam.Now, more than five months later, she’s still waiting for a refund.“I want my money ASAP, $3300 is not chump change for me,” said Smith.“I’m done waiting.” Canadian Transportation Agency responds to growing flier frustration over lack of refunds Smith is among many Ontario parents who contacted Global News out of frustration.“They keep stalling, they’re making excuses, they’re saying there are too many claims,” said Peter Tanz of Thornhill, ON.Tanz paid $1400 to send his daughter, who attends school in York Region, on a bus trip to New York.