TORONTO — When Leemo Han transitioned his Hanmoto, Seoul Shakers and Pinky’s Ca Phe restaurants to Uber Eats delivery last week, he envisioned a steady stream of orders leaving the kitchen.
Instead, Han says he had piles of hot meal orders getting cold and barely one Uber Eats driver an hour coming through the door to take them to customers.
Han blames the Uber Eats app, which was sending orders to his restaurants but frequently giving them and other Ontario businesses error messages all weekend. “It was such a waste.
At one point, I had to tell my guys, ‘don’t make it,”’ says Han. “We were expecting really good sales and it was just cut in half.” Uber Eats told The Canadian Press the recent outage was caused by a “technical issue.” It is