Quebec coroner’s inquest hears of staff shortages at Residence Herron Like some of her management colleagues at the health authority, Auger went to help out at the facility in Dorval, Que., which has since closed.She says she got there around dinner time on March 29 and was met with silence and empty hallways and an owner struggling to find staff as her usual manager was home ill with COVID-19.Auger, who has since retired, noted that most elder care facilities were experiencing staffing shortages at the time due to COVID-19, but she was unprepared for what she saw at Herron and it was clear to her there hadn’t been adequate staff for several days.Disorganized elder care in Quebec contributed to COVID-19 death toll: reportShe says she.