MUMBAI: The inability of clients to clear work-from-home mandates for offshore employees was one of the biggest reasons for revenues of Indian information technology (IT) companies taking a hit in January-March, firms noted while announcing their earnings for the quarter.
IT services model is built around providing secure services from offshore data centres largely based out of India. While the cost arbitrage model has been evolving for some time, the basic premise has been constant.
With the Indian government, as in case of many other countries, implementing a nationwide lockdown to prevent the spread of covid-19, this model was severely crippled. “Getting remote working permissions from clients across Europe and Australia-New Zealand
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