Coroner probing COVID-19 deaths in Quebec long-term care homes says workers deserve respect Hermon says the facility in Dorval, Que., didn’t have a nursing director to co-ordinate the response, and when she reached out to the local health authority, she was told they were also experiencing shortages of workers and PPE.As Herron’s manager fell ill with COVID-19 and the facility’s owner scrambled to find staff to care for patients, Hermon says she sent an urgent text to a health authority doctor asking for help.While Hermon says she was told the health authority would be placing the facility under trusteeship as of March 29, the process was in fact more drawn out.Hermon says the owner of the facility and regional health officials both.