Hundreds of people could be left out of pocket by law-breaking travel agents that are refusing to cough up refunds for cancelled holidays.
Customers of Loveholidays, the fifth biggest travel agent in the UK, have been told they can only rebook, accept a credit note or claim a refund in four months' time.
This is despite the law stating that consumers can get a full refund within 14 days if their trip is cancelled due to the global coronavirus pandemic.
STA Travel customers have also been told that they won't get money back for cancelled package holidays, instead leaving many with vouchers they may not be able to use for months.