Gov. Ron DeSantis and the Florida official overseeing Florida’s backlogged unemployment system held a news conference Monday to address criticism about how Florida has handled the more than 1 million claims filled due to coronavirus layoffs and furloughs.
During the hour-long news conference DeSantis replayed how the Florida Department of Economic Opportunity has worked to fix the application system CONNECT, add a new mobile application site and bring on more than 2,000 call takers.
When the surge first started in mid-March, the DEO had 50 call takers, according to the governor. He also said he is calling for the inspector general to investigate the creation of CONNECT, which was put in place under Gov.