One would never imagine an activity like banking to shift to a work-from-home (WFH) ecosystem because it deals with clients’ money and sensitive customer data.
But covid-19 has changed all that. Forget any diffidence or dithering, banks like DCB Bank are more than happy to embrace such a change.
Murali Natrajan, chairman and chief executive officer at DCB, talks to Mint to tell how the bank is co-opting the new paradigm corporate India faces. 1.
In a year, where do you see the whole ecosystem of WFH? Could it be a short-term phenomenon? The covid-19 pandemic situation is extraordinary and unique.
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