₹17,000-crore digital infrastructure company works, primarily to boost sales and cut costs. In an interview, Lakshminarayanan shared his views on the changing priorities of customers and new opportunities due to covid-19.
Edited excerpts:Can you take us through the restructuring exercise the company has undertaken in recent times?From a strategy point of view, we are making several shifts.
We want to be more solutions- and platforms-oriented rather than selling point products. We want to serve the customer more holistically.
From an organization point of view, we want to get our operating model right. We are an international company. We want to deliver the right experience and, second, get the cost structure right.
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