Alectra Utilities says it will be waiving late payment charges for all Guelph customers for 60 days, effective Wednesday, amid the coronavirus pandemic.
In a letter to Mayor Cam Guthrie, Alectra president and CEO Brian Bentz said these are difficult times for families and businesses that rely on the utility. “This will provide further reassurance to our customers that they will not be financially impacted for late payments, nor will their electrical services be disconnected for non-payment,” Bentz said. [ Sign up for our Health IQ newsletter for the latest coronavirus updates ] Alectra says they have about 56,000 accounts in Guelph. “We are committed to doing what we can to ease the financial burden they are facing,” Bentz added.