The therapist says staff shortages prevented employees from properly caring for seniors and other vulnerable people living in the home, and many residents were barely hydrated and had eaten little before they died.The witness says she volunteered to help at the long-term care home and received no training, adding that she had witnessed a director break down screaming and crying in front of staff members.Coroner Géhane Kamel’s mandate is to investigate the deaths of people at seven seniors residences and long-term care homes in the province that accounted for half of the deaths in the province during the first wave of the pandemic..