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Lockdown impact: Urban Company acquires 33% new customers

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NEW DELHI : Home services startup UrbanClap, which has now been renamed to Urban Company, acquired 33% new customers during the coronavirus-induced lockdown.It serviced and repaired appliances in 5 lakh households since the nationwide lockdown was announced on March 25.

Of this, the company has serviced and repaired ACs in 4 lakh households across India. "There was a large pent up demand in the market and Urban Company was able to serve consumers while ensuring service professionals followed all the safety protocols," the startup said in a statement today.Urban Company acquired 33% new consumers during the lockdown.“March to June is usually the peak summer season where we see tremendous demand for appliance repair services.

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