COVID-19.The office began a formal investigation into long-term care in June after receiving hundreds of complaints in the early days of the pandemic. ‘I don’t want to go through this ever in my life again,’ LTC resident tells Ontario inquiry In a special report made public Thursday, ombudsman Cathy Fooks says that investigation continues.However, her office is making four “preliminary recommendations” aimed at improving Ontario’s response to COVID-19 and preparing for a second wave in long-term care.[ Sign up for our Health IQ newsletter for the latest coronavirus updates ]The first is for all health-care providers to have backstops and contingency plans in place to deal with an outbreak of the novel coronavirus.
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