Mumbai: India’s information technology (IT) service outsourcing faces an unprecedented challenge—to support essential businesses globally without letting their employees step out of their homes.
And even as these companies support business-critical functions across sectors, including healthcare, banking, and backend IT for government services, their focus currently is on maintaining continuity of essential services in addition to ensuring employee well-being.
Thus it is obvious for Tech Mahindra to look into how client security measures need to be re-evaluated to address the new work from home normal. "This pandemic has pushed businesses across sectors to work from home.