TUI has changed its refund policy following the Foreign and Commonwealth Office 's recent announcement advising Britons against all but essential travel due to the ongoing coronavirus pandemic.
All TUI holidays before May 14, 2020, Marella Cruises before May 31, 2020 and TUI River Cruises until November 25, 2020 have been cancelled, reports The Liverpool Echo.
Previously, TUI customers were given the option of a cash refund or the choice of an alternative holiday worth the same cash value to another destination.
But on Friday, April 17, TUI amended their policy, advising customers that if your holiday is cancelled you will now receive refund credit.