Ryanair chief executive Michael O’Leary has issued a warning to customers hoping to get a refund for flights which were cancelled as a result of the global coronavirus pandemic.
Mr O'Leary, whose budget airline is axing 3,000 jobs following the collapse in demand for flights, said they have a backlog of 25 million claims and it could take 'many months' for customers to get a refund.
He insisted the delays were not Ryanair's fault - the backlog was caused by 'governments grounding our fleet'. Speaking to BBC Radio 4’s Today programme, he said: “We will give you your money back.
If you want a cash refund, you will receive a cash refund. "It’s going to take us many months to process these cash refunds. “We normally, in a month, would process