The Health Service Executive has responded to reports of complaints and upset among some of its Covid-19 contact tracing staff, over a decision to defer plans for 100 promotional posts and also a change working hours.
In correspondence seen by RTÉ News, the Contact Management Programme (CMP) told staff on 13 July, that due to the rapid rise in Covid-19 cases, and future modelling for cases, it wanted to upgrade contact tracers, on a temporary basis, from Call 2 roles to Call 1 roles.
Call 2 roles involve collecting information about close contacts, while Call 1 roles involve informing people they had tested positive for Covid-19 and giving information on how they can protect themselves and others.