MIAMI – Jenn Greenberg is pretty busy helping her kindergartner with virtual classes and taking care of a toddler in her Florida home.
But somehow she has also found the time to help dozens of seniors she has never met navigate the confusing, often chaotic process of getting a COVID-19 vaccine.
Greenberg is part of a 120-member volunteer force helping South Florida residents 65 and older clear the daunting hurdles of state-run registration systems that are poorly organized and rely heavily on a technology that is often like a foreign language to them.
The problem has emerged in numerous states, where the absence of a streamlined national system has forced local governments to hurriedly cobble together a puzzling patchwork of vaccine