major incident last Monday sparked by a surge in calls and resulting in delays and queues of up to 12 ambulances outside A&E departments.
On Monday, meanwhile, the service put out a Tweet warning of 'exceptionally busy' conditions amid reports from paramedics on the front line already feeling the pressure.
Responding to queries from the Manchester Evening News about how they would deal with a winter fraught with challenges and exacerbated by the pandemic, NWAS revealed their plans to help cope with the second wave hitting during winter.
They said they had already recruited 180 call handlers and support staff during the first wave, with plans to add a further 123 throughout the winter - including clinicians to give advice to crews on the.