Better.com who was recently criticized after he reportedly informed roughly 900 employees of their termination over a Zoom call, has apologized for failing to show them "the appropriate amount of respect and appreciation." "I want to apologize for the way I handled the layoffs last week," Garg wrote in a letter posted on the company’s website. "I failed to show the appropriate amount of respect and appreciation for the individuals who were affected and for their contributions to Better.
I own the decision to do the layoffs, but in communicating it I blundered the execution. In doing so, I embarrassed you."He added that the way the news was communicated "made a difficult situation worse.""I am deeply sorry and am committed to learning from.