mental health referrals have been on the rise during the coronavirus pandemic, especially in recent months, leading to concerns for how demand will grow during a cold and isolating winter on the way.211 is a free service that helps connect people to social services both on the phone and online.
Call volumes related to mental health and addictions to the service were already significantly up at the beginning of 2020 and the pandemic has seen those numbers continue to rise higher than previous years.Sue Wilkinson is the executive director of the service’s central region, who said it is already seeing unprecedented needs for mental health supports.“It’s really deeply concerning that we’re only in the early part of October,” she said, with.