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Covid-19 has accelerated digital transformation for Genpact, its clients: CEO

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NEW DELHI: Business process management company Genpact has seen the covid-19 pandemic more than halve the time for the company's digital transformation to 1-2 years from 5 years.

The US-headquartered company has been turning to digital and analytics to help its diversified portfolio of clients digitise their operations, said Tiger Tyagarajan, Genpact’s president and CEO.

Tyagarajan said the covid-19 crisis has shown that Genpact’s overall business strategy was in the right direction, given the verticals the company operates in.

Consumer goods, life-sciences, healthcare, insurance, high tech, manufacturing and services are some of the verticals that have been less impacted by the coronavirus.

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