NEW DELHI: Business process management company Genpact has seen the covid-19 pandemic more than halve the time for the company's digital transformation to 1-2 years from 5 years.
The US-headquartered company has been turning to digital and analytics to help its diversified portfolio of clients digitise their operations, said Tiger Tyagarajan, Genpact’s president and CEO.
Tyagarajan said the covid-19 crisis has shown that Genpact’s overall business strategy was in the right direction, given the verticals the company operates in.
Consumer goods, life-sciences, healthcare, insurance, high tech, manufacturing and services are some of the verticals that have been less impacted by the coronavirus.