Mint’s Pivot or Perish event on ‘Banking on new strategies: A playbook for the banking sector in the post covid world’, bankers were unanimous that digitization is going to bring about a dramatic shift in the way transactions will happen and employees will function.Arijit Basu, managing director of State Bank of India, said: “Even at the branches, we are enabling technology in such a way that we are imagining a world where everyone need not go to the branch every day.
He can work from home or have flexi offices. That is the kind of technology we are trying o to partner with. For SBI, the number of transactions was at 80% even in April and May."V.
Read more on livemint.com