DWP says new digital PIP service to be designed around needs of people claiming health benefit
The Department for Work and Pensions (DWP) recently published new proposals to help more disabled people and those with health conditions to start, stay and succeed in work.
The Health and Disability White Paper was published in March and sets out ways the UK Government plans to transform the entire Personal Independence Payment (PIP) service.Improvements in the report include details on finding out about “benefits through to decisions, eligibility and payments, delivering a new, more user-friendly service built around people’s needs”.
Minister for Disabled People, Tom Pursglove MP, recently explained that the proposals also include introducing the option to apply for PIP online.In a written response to shadow work and pensions minister, Vicky Foxcroft MP, he said: “The programme is developing the new digital PIP service carefully and incrementally, designing it around the needs of claimants.”The DWP Minister continued: "We have begun offering the new online apply service to a small number of claimants, initially, as we introduce this service gradually and carefully.
We have already introduced a digital version of the PIP2 health questionnaire, which is now offered to the majority of those making a claim.“The programme is planning to fully evaluate the new services it is developing, using a range of methods.
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