The insurance regulator has instructed insurers to offer extension on premium payments, policy renewal due to the lockdown to contain the coronavirusDisha Sanghvi asks experts what they are doing to ensure that customer needs are met during the lockdown As the covid-19 scare continues, the government has called for a complete lockdown.
Other than essentials services, all businesses have been instructed to shut shop or operate from home until further notice. While the economy is likely to take a hit due to this, financial service providers such as insurance companies and pension fund houses, are finding alternative ways to serve customers.