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Mental health hospital where patients were 'bullied and abused by staff' put into special measures

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A hospital where patients say they were 'bullied and abused by staff' has been placed into special measures. Cygnet Bury Hudson has been ordered to improve safety after its overall performance was judged to be 'inadequate', following an inspection by the Care Quality Commission (CQC) in June.

The hospital, off Bolton Road in Bury, provides low and medium secure inpatient mental health services for men and women across six wards and 78 beds.

The service was last inspected in July 2020 when it was registered as Cygnet Bury. Since April 2021, the location has been split into three and this is the first inspection at this location.

During the recent visit, inspectors say patients told them they were being 'bullied and abused by their peers and staff members' and that they did not feel safe on wards. READ MORE: Jury hears student, 17, was 'lured' to park 'over a debt' and stabbed to death A damning report published today reveals there were also issues with safeguarding, complaint handling, medicines management and staff attitudes to patients and carers. "Staff were not always discreet, respectful or kind when caring for patients," the report adds. "Patients and one carer told us staff could be patronising, antagonistic, rude and made negative comments about patients." Inspectors also found a security breach had led to a patient’s offence being disclosed to others.

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