The world of business needs a new set of operating standards as current trends are shaped by a merger of the physical and virtual domains in ways that will change every process in an organization For decades, companies across industries have assessed and benchmarked their processes against multiple quality standards, such as ISO, Capability Maturity Model Integration and Six Sigma.
These have enabled companies to drive consistency, predictability, reliability and repeatability, thereby providing a stamp of trust to partners, consumers, governments and society at large.
Many of these standards were developed during multiple waves of industrial opportunities, often referred to as Industry 1.0, Industry 2.0 and Industry 3.0, driven by